157 - How AI is Quietly Making Your Service Model Obsolete

AI is disrupting traditional service models faster than most founders realize. Learn how to future-proof your business by redefining your value and leveraging AI where it matters most.

 
 
 

How AI is Quietly Making Your Service Model Obsolete

Artificial Intelligence isn’t coming; it's already here. And it’s quietly dismantling the traditional service model while most leaders are still debating its “potential.”

If your business relies on manual research, repetitive execution, or predictable workflows, AI has already surpassed your efficiency. The question isn't if it will affect you; it's where it already has.

The real risk isn't AI itself, it’s complacency. Founders who continue to operate under the same assumptions that once made them successful are the ones most at risk of becoming irrelevant.

The opportunity lies in rethinking how you create value. Ask yourself:

  • Which parts of your business model can be automated or accelerated by AI?

  • Which parts truly require your human expertise, creativity, and judgment?

The companies that will thrive are not those that resist AI, but those that redesign their models around it, freeing their people to focus on the high-value work only humans can do.

This episode breaks down the shift that's already happening and how to adapt before your service model becomes a case study in obsolescence.

Highlights:

00:00 Introduction: The Impact of AI on Service Models

00:09 The Risk of Irrelevance

00:13 Evaluating AI Integration in Your Business

Links:

Website: https://www.marcogrueter.com/

LinkedIn: https://www.linkedin.com/in/marcogrueter/


Transcript:

If your service model is built on manual research, repetitive tasks, it's already overtaken by AI. If you don't change this, you are becoming irrelevant. Ask yourself, which parts of your business model are actually better done with AI, and which parts are still relevant to be done by yourself.

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158 - What Makes Service Firms Irrelevant, And How to Stay Ahead

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156 - 3 Moats That Keep You Relevant